Your Privacy, Respected
Effective Date: 2oth January 2025
Last Updated: 27th March 2026
ILLAS Realty (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other international privacy standards.
1. Who We Are
ILLAS Realty is a luxury real estate company based in Accra, Ghana, specializing in premium and off-plan developments.
If you have any questions about this policy, you can contact us using the details at the end of this page.
2. Information We Collect
We collect information in three main ways:
A. Information You Provide Directly
When you:
- Fill out a form
- Request property details
- Book a consultation
- Contact us via WhatsApp, email, or phone
We may collect:
- Full name
- Email address
- Phone number
- Country of residence
- Investment interest and budget
- Any other details you choose to share
B. Automatically Collected Data
When you visit our website, we may collect:
- IP address
- Device and browser type
- Pages visited and time spent
- Click behavior and interactions
- Referral source (e.g., Google, social media)
C. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies (e.g., Meta Pixel, Google Analytics) to:
- Understand user behavior
- Improve website performance
- Deliver targeted advertising
3. Legal Basis for Processing (GDPR Compliance)
If you are in the UK, EU, or similar jurisdictions, we process your data based on:
- Consent – when you opt in to receive information
- Legitimate Interest – to improve services and marketing
- Contractual Need – when assisting you with property inquiries or transactions
- Legal Obligation – where required by law
4. How We Use Your Information
We use your data to:
- Respond to inquiries and provide property information
- Match you with suitable luxury properties
- Send relevant listings, offers, and updates
- Run and optimize advertising campaigns
- Improve our website experience and performance
- Follow up on your interest and assist with transactions
We keep communication relevant and avoid unnecessary messaging.
5. Marketing & Communications
If you opt in, we may contact you via:
- Phone calls
- SMS or WhatsApp
You can unsubscribe or opt out at any time by:
- Clicking the unsubscribe link
- Contacting us directly
6. Sharing Your Information
We do not sell your personal data.
We may share your data with trusted third parties, including:
- Property developers and partners
- Legal and financial advisors (where relevant)
- Marketing platforms (e.g., Google Ads, Meta Ads)
- Website and analytics service providers
All third parties are required to handle your data securely and only for intended purposes.
7. International Data Transfers
As an international real estate brand, your data may be processed outside your country of residence, including Ghana and other jurisdictions where our partners operate.
We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Data Retention
We keep your information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
When your data is no longer needed, it is securely deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request transfer of your data (data portability)
To exercise any of these rights, contact us directly.
10. Data Security
We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information.
That said, no system is completely secure, so we encourage responsible sharing of personal information.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for how those sites handle your data.
We recommend reviewing their privacy policies separately.
12. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.
13. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised date.
14. Contact Information
If you have any questions or requests regarding your data:
ILLAS Realty
📞 +233 27 717 7777
📧 info@illasrealty.com
🌐 www.illasrealty.com
